Terms & Conditions
A legal disclaimer
Terms & Conditions – Charlotte’s Web
1. Booking & Payment
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Full payment is required at the time of booking to secure your stay.
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Bookings are confirmed only once payment has been received in full.
2. Cancellation & Refund Policy
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All bookings are final and non-refundable, regardless of the reason for cancellation or change.
3. Check-In & Check-Out
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Check-in: Any time during the day until 10:00 PM.
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Check-out: By 10:00 AM for overnight stays.
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Hourly bookings start at the agreed time and must end promptly to avoid extra charges.
4. Occupancy
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Maximum occupancy is 2 adults. No children are allowed.
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Visitors not included in the booking are not permitted without prior approval.
5. Use of Premises
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Cooking is not permitted. Light refreshments only.
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The property must be used respectfully and kept clean during your stay.
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Any damage to the property or its contents will be charged to the guest.
6. Safety & Security
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The property is in a secure suburb and includes a garage for 1 car.
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Management is not responsible for loss, theft, or damage to personal belongings.
7. Prohibited Activities
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Illegal activities are strictly prohibited.
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Pets are not allowed.
8. Right of Refusal
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Charlotte’s Web reserves the right to refuse service or terminate a booking without refund if guests fail to comply with these Terms & Conditions.
By making a booking at Charlotte’s Web, you acknowledge that you have read, understood, and agree to these Terms & Conditions.